1.0Jodena Consulting Bloghttps://www.jodena.com/blogMayer A. Levitt, DMDhttps://www.jodena.com/blog/author/levitt/rich600338<blockquote class="wp-embedded-content" data-secret="MtsLHMghjB"><a href="https://www.jodena.com/blog/customer-service-makes-a-difference/">Customer service makes a difference</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.jodena.com/blog/customer-service-makes-a-difference/embed/#?secret=MtsLHMghjB" width="600" height="338" title="“Customer service makes a difference” — Jodena Consulting Blog" data-secret="MtsLHMghjB" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.jodena.com/blog/wp-includes/js/wp-embed.min.js /* ]]> */ </script> A few nights ago, my wife and I went out for dinner to one of our favorite restaurants. As usual, the food was excellent and our server was exceptional. Later that evening we received an email survey from the restaurant asking for our feedback on the dining experience. Two weeks before that, I purchased a […]