{"version":"1.0","provider_name":"Jodena Consulting Blog","provider_url":"https:\/\/www.jodena.com\/blog","author_name":"Mayer A. Levitt, DMD","author_url":"https:\/\/www.jodena.com\/blog\/author\/levitt\/","title":"Who is answering your phone? - Jodena Consulting Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"evUJ6L5mL4\"><a href=\"https:\/\/www.jodena.com\/blog\/who-is-answering-your-phone\/\">Who is answering your phone?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.jodena.com\/blog\/who-is-answering-your-phone\/embed\/#?secret=evUJ6L5mL4\" width=\"600\" height=\"338\" title=\"&#8220;Who is answering your phone?&#8221; &#8212; Jodena Consulting Blog\" data-secret=\"evUJ6L5mL4\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.jodena.com\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"My last few blog posts have been about the importance of great customer service as a way of differentiating your office from the competition. Perhaps no one in your practice is more influential in this regard as the person who answers your telephone. The telephone is the conduit for patients to enter the practice, and [&hellip;]","thumbnail_url":"https:\/\/www.jodena.com\/blog\/wp-content\/uploads\/2009\/08\/Picture-6-better-telephone.jpg"}